I love to support local businesses whenever I can. And when that business is one that will be taking care of one of my investments for the next 10 or so years, it must meet or exceed all of my expectations. Being a new Mercedes Benz owner, I didn't have the first idea where to take my car for service as I prefer not to use dealerships. From my introduction to German Auto Specialist on line, to scheduling my appointment with Joanne, to meeting the owner, John, to having my car diagnostically tested and serviced, I can't say enough about the superior service and professionalism I experienced. Let's face it, as someone who doesn't know much about cars, it's paramount that I trust the people who are there to help me make decisions regarding maintenance decisions, etc. for my car. German Auto Specialists does this better than any car repair shop I've ever used. Forget about using dealerships!!! Take your German made auto to to John and his team. It will be the best decision for the life of your car that you'll ever make.